Shipping & Delivery Information

Areas	Cost	Courier	Delivery time
United State	Standard: USD 6 (Free for order over USD 40)	USPS	Approx. 4-7 business days
Hong Kong	Standard: USD 5 (Free for order over USD 40)	SF Express / Hong Kong Post	Approx. 4-7 business days
Asia (exclude Middle East)	Standard: USD 8 (Free for order over USD 80) Expedited shipping: USD 40	Fedex / SF Express / Quantium / Hong Kong Post / USPS	Standard: Approx. 7-9 business days Expedited shipping: Approx. 3-7 business days
Middle East	Expedited shipping: USD 50 (Free for order over USD 100)	Fedex / Quantium	Expedited shipping: Approx. 3-7 business days
Canada	Standard: USD 14 (Free for order over USD 80) Expedited shipping: USD 40	Fedex / USPS / Quantium	Standard: Approx. 7-9 business days Expedited shipping: Approx. 3-7 business days
Europe	Standard: USD 8 (Free for order over USD 40)	Fedex / USPS / DHL Express / Quantium	Standard: Approx. 10-14 business days
Worldwide	Standard: USD 15 (Free for order over USD 100) Expedited shipping: USD 50	Fedex / USPS / Quantium / DHL Express	Standard: Approx. 10-20 business days Expedited shipping: Approx. 4-10 business days

All shipping costs are non-refundable. When the order is offered free shipping, the original shipping costs will also be deducted from the return.

Order Processing

Orders, regardless of shipping method or delivery address, may take up to five business days to process and ship. Orders placed on Fridays may not ship until the next business day.

Upon receiving an order placed on Saturday or Sunday, it will be processed the following business day.

Personalized items may take extra 3 to 5 business days to process..

Backordered or preordered items that are part of your order may be held in order to ship them together with non-backordered or preordered items.

Orders may ship from Texas, United States, Hamburg, Germany or Hong Kong depending on your location and/or stock availability.

Order Status

You can check the status of your order by following the links in your Confirmation / Order Shipped emails. Or login to ‘Account’ to see order details.
We will be happy to make any changes to your order if you contact us within 3hrs of placing your order.

Taxes & Duties

Please note, regardless of the service you choose you may be responsible for import duties, taxes, handling fees on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges and have no idea what they may be. We suggest that you contact your local customs office for additional information. Please note transit times are provided by shipping carrier, and are not necessarily guaranteed.